Opal has in-house engineering to design and customize your solutions from concept through full production.
Over 80 years experience in production with runs from as few as one and as many as thousands of machines in a roll-out.
A deep history of supporting what we build, Opal has a dedicated support team that can quickly assist and resolve hardware and software issues.
Opal holds training seminars in operation and maintenance of kiosks and software for our clients throughout the year. We can create a "train the trainer" program or train a group of support staff. Many of our key clients have sent their staff for support training at Opal and have achieved a level of expertise and efficiency that comes from an factory training process.
In addition to customizing Opal software to suit the requirements of diverse markets, our programmers are experienced in integrating our automated solutions to client's platforms.
Customized Point Of Sale graphics printing and design:
Our focus for many years has been working with our clients in order to make each machine and kiosks branded Point Of Sale. Our objective is to ship kiosks that deliver a clear message to consumers about what they sell and ensure that they get noticed.
Opal can assist with designing, printing and installing graphics on your machines. This way they arrive ready to install!
Opal also provides graphics templates should you wish to do your own design.
Customized and Branded Graphical User Interfaces:
One of the most important features of a kiosk is that the purchase process be intuitive and easy to use for the customer. With years of experience in creating kiosk solutions for clients we can create a clearly branded interface for you and ensure its ease of use for your clients.
If you prefer to design your own interface just we will provide the specifications will integrate those designs into your machines.
Opal has an experienced traffic department that specializes in obtaining quotes from only the most dependable shipping companies in order to ensure you receive your goods on time and in good condition... for the most economical price.
We regularly update our software products and update currency bill sets as they change and revised designs are printed.